Google Analytics 4

GA4 Setup Guide: How to Ensure Reliable Insights

Google Analytics 4 (GA4) replaced Universal Analytics over a year ago, becoming the standard for website analytics. Most businesses now have a GA4 property installed. They might glance at basic traffic reports, see some familiar numbers, and assume everything is fine. The hard truth? Most GA4 setups aren’t configured for real, actionable insights. Many are

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Customer Experience Data Analytics MarTech
Financial services SEO a complete guide to Google E-E-A-T

Financial Services SEO: A Complete Guide to Google E-E-A-T

Learn how to improve Experience, Expertise, Authoritativeness, and Trust (E-E-A-T) to strengthen your website’s credibility. Discover key strategies to increase trust and brand authority and improve your search performance in the competitive financial services sector. Google’s algorithms prioritise helpful, reliable content. One of the key ways they assess this is through E-E-A-T (Experience, Expertise, Authoritativeness,

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Customer Experience SEO
Main branches of AI

Decoding AI: Beyond the Buzzword – Do We Really Know What We’re Talking About?

Artificial Intelligence. AI. It’s everywhere. From the mundane – suggesting your next Netflix binge – to the seemingly miraculous – powering self-driving cars – AI has woven itself into the fabric of modern life. We hear about it constantly in news headlines, marketing campaigns, and casual conversations. It’s become a buzzword, thrown around with a

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AI Thought Leadership
Business growth with first party data

Ditching the Digital Shadows: How First-Party Data Builds Real Business Connections

Ever feel like you’re chasing shadows in the digital world? Third-party cookies are crumbling, regulations are tightening, and frankly, your audience is tired of being treated like a number. So, how do you cut through the noise and build genuine connections? Imagine knowing exactly what your customer wants before they even ask; that’s the power

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Customer Experience Data Analytics MarTech
The cognitive bias codes

The Psychology of Search & Impact of Cognitive Biases on SEO

Search engine optimisation is often seen as a technical discipline, but at its core, it’s deeply rooted in customer experience. Understanding how people think, make decisions, and interact with search engines can transform your SEO strategy from good to exceptional. Cognitive biases, mental shortcuts that shape decision-making, play a significant role in how users search,

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SEO