By: Dolores McLaren
23rd February 2025
In an era where digital visibility can make or break a business, SEO stands as one of the most powerful tools for sustainable growth. There are more than 8 billion searches on Google every day and organic results capture the majority of clicks. Yet, despite its proven effectiveness, many businesses struggle to quantify the true value of their SEO efforts.
The challenge lies in SEO’s inherent complexity. Unlike paid advertising, where results are quicker and easier to track, SEO is a long-term investment with compounding returns. This makes measuring its ROI both critical and nuanced. Without a clear understanding of how SEO contributes to revenue, businesses risk underinvesting in this vital channel or misallocating resources.
Let’s dive into the art and science of measuring SEO ROI. We’ll move beyond surface-level metrics to explore advanced methodologies, tackle common pitfalls, and provide actionable insights to help you demonstrate the tangible impact of your SEO strategy.
Why Is Measuring and Communicating SEO ROI Important?

SEO isn’t just about climbing search rankings; it’s about driving measurable business outcomes. Here’s why measuring ROI matters.
Justify spend to stakeholders: In a world of tight budgets, proving the financial impact of SEO is essential to secure buy-in and continuous investment.
Identify high-impact opportunities: Identify your top-performing strategies and double down on those that deliver the greatest returns. Continuously monitor your campaigns, acting promptly on any projects that fall short of agreed targets. Analyse the root causes of underperformance and implement corrective measures to optimise results. Optimise resource allocation: Prioritise SEO tactics that directly support overarching business objectives, such as lead generation, e-commerce sales, or brand building. By aligning SEO with the bigger picture, you can clearly demonstrate its value and secure stakeholder buy-in.
Build credibility for SEO: Demonstrating ROI elevates SEO from a “nice-to-have” to a core business strategy. Celebrate all successes, no matter how incremental. While it’s easy to become discouraged when results aren’t immediately apparent, focusing on consistent progress keeps the team motivated and reinforces the value of ongoing SEO efforts.
Without measuring ROI, SEO risks being relegated to the realm of vague promises and unquantifiable benefits.
Understanding SEO ROI
At its core, ROI answers the question: For every pound spent on SEO, how much revenue does it generate?
However, SEO’s impact extends beyond direct conversions. It influences brand visibility, customer trust, and even offline sales. For example, a user might discover your brand through organic search, research it further via social media, and eventually make a purchase in-store. Capturing this full journey requires a sophisticated approach to attribution. This is why integrating SEO into your marketing strategy will drive the best results.
Additionally, SEO differs from paid media in its long-term value. While PPC campaigns deliver immediate results, SEO builds equity over time. A single piece of content ranking on page one can drive traffic and conversions for years, making it a uniquely cost-effective channel.
Setting goals and KPIs
To measure ROI effectively, your SEO goals must align with broader business objectives. For instance, if your company aims to increase online sales, focus on metrics like organic revenue, conversion rates, and average order value. If lead generation is the priority, track form submissions, phone calls, and cost per acquisition.
Key KPIs to consider:
Organic traffic growth: A foundational metric, but only meaningful when tied to conversions.
Keyword rankings: Focus on high-intent keywords that drive qualified traffic.
Click-through rates (CTR): Measure click-throughs through the user journey.
Conversion rates: Measure how effectively organic traffic turns into leads or sales.
Customer lifetime value (CLV): Highlight the long-term value of customers acquired through SEO.
Assisted conversions: Track how SEO contributes to multi-touch journeys.
By focusing on these metrics, you can demonstrate SEO’s real-world impact.
SEO ROI formula: A step-by-step example
The basic formula for SEO ROI is:
ROI = (Revenue from SEO – Cost of SEO) / Cost of SEO x 100
Let’s break this down with an example:
Revenue from SEO: £100,000 (tracked through GA4 and CRM data).
Cost of SEO: £20,000 (including agency fees, tools, and content creation).
ROI Calculation: (£100,000 – £20,000) / £20,000 x 100 = 400%.
This means that for every £1 spent on SEO, the business generated £4 in revenue.
Calculating SEO costs
Accurate ROI calculation is essential for evaluating the effectiveness of your SEO efforts. To achieve this, you need a thorough understanding of both direct and indirect SEO costs. Let’s look at each cost category and provide examples to illustrate how these expenses look in real-world scenarios.
1. In-house team vs. agency costs
In-house team costs: If you have an internal SEO team, their salaries, benefits, and training expenses are direct costs. For example, hiring an SEO specialist with an annual salary of £50,000, a content writer at £50,000, and a web developer at £50,000.
Agency costs: Outsourcing SEO to an agency typically involves retainers or project-based fees. For instance, an agency might charge £5,000 per month for ongoing SEO services or £20,000 for a one-time website audit and optimisation project.
Example: A mid-sized SaaS business might spend £5,000 a month on an agency retainer, while a larger enterprise with an in−house team could incur £200,000 annually in salaries and benefits.
2. SEO tools and software
SEO tools are essential for keyword research, competitor analysis, site audits, and performance tracking. Common platforms include Ahrefs, SEMrush, Moz, and Screaming Frog. These tools often require monthly or annual subscriptions.
Example: A subscription to Ahrefs costs around £99 a month for the basic plan, while SEMrush’s starts at approximately £108 per month. For a small business, this might mean spending £1,200 annually on tools, while larger teams might invest £5,000 or more. Each tool has its unique features and use cases, and you need at least one for content and one for technical SEO. We use Screaming Frog, Ahrefs, SEMrush, Moz, and our custom-made tools to automate data collection and gain better insights.
3. Content creation
High-quality content is a cornerstone of SEO. Costs include blog posts, videos, infographics, and other assets. These can be created in-house or outsourced to freelancers or agencies.
Example: A single blog post might cost £50 if written by a freelance writer, while a professionally produced video could cost £2,000. If your strategy requires 10 blog posts and 2 videos per month, your monthly content creation costs could total £5,000.
4. Digital PR
Digital PR involves acquiring backlinks to improve domain authority. This can include outreach campaigns, guest posts, or partnerships. Costs vary depending on the complexity and scale of the campaign.
Example: A guest post on a high-authority website might cost £500, while a comprehensive outreach campaign involving 20 links could cost £10,000. For a small business, a modest link-building budget might be £2,000 a month.
5. Technical SEO
Technical SEO ensures your website is optimised for search engines. This includes website audits, migrations, and performance optimisations. Costs depend on the complexity of your site and the expertise required.
Example: A one-time website audit might cost £3,000, while a full site migration to a new platform could cost £15,000. Ongoing technical SEO maintenance, such as fixing crawl errors or improving page speed, might add another £2,000 a month.
6. Indirect costs
Many businesses overlook indirect costs, which can significantly impact ROI calculations. These include:
Time spent by internal teams: Hours spent by marketing, IT, or leadership teams on SEO-related projects.
Opportunity cost of delayed results: SEO is a long-term strategy, and the delay in implementing the strategy can mean missed opportunities for revenue growth.
Example: If your marketing team spends 10 hours/week on SEO tasks, and their combined hourly rate is 100, this translates to £1,000/week or £52,000 annually in indirect costs. Additionally, if delayed SEO results mean losing out on £50,000 in potential revenue, this opportunity cost should also be factored in.
Why accounting for all costs matters
By accounting for both direct and indirect costs, you can ensure your ROI calculations are accurate and realistic. For instance, if your total annual SEO investment is £150,000 (including tools, content, link building, and indirect costs), and your SEO efforts generate £150,000in revenue, your ROI would be calculated as follows:

This approach ensures you’re not underestimating expenses or overestimating returns, enabling better decision-making for your SEO strategy.
Measuring revenue from SEO
Organic traffic often contributes to multiple stages of the customer journey, making it difficult to tie revenue directly to specific SEO efforts. Let’s look at how we can overcome this challenge for different business models with examples.
E-commerce: Track organic sales, average order value, and repeat purchases
Organic sales: Track revenue generated directly from organic search traffic. This includes purchases made by users who landed on your site via search engines.
Average order value (AOV): Calculate the average amount spent by customers who arrive through organic search. This helps quantify the value of organic traffic.
Repeat purchases: Monitor how often organic traffic leads to repeat customers, as this indicates long-term value.
Example: An online clothing store uses Google Analytics 4 (GA4) to track organic traffic. In a given month, organic search drives 1,000 transactions with an AOV of £50, totalling £50,000 in revenue. Additionally, 20% of these customers return within six months, spending an average of £100 each, adding another £10,000 in revenue. The total attributed revenue from organic traffic is £60,000.
Lead generation: Assign a monetary value to form submissions, phone calls, or email sign-ups
Form submissions: Assign a value to each lead generated through organic search. For example, if 10% of leads convert into customers with an average lifetime value of £1,000, each lead is worth £100.
Phone calls: Use call tracking software to attribute revenue from phone calls generated by organic traffic.
Email sign-ups: Estimate the value of email subscribers acquired through organic search by tracking their conversion rates and average spend.
Example: A B2B software company receives 500 form submissions per month from organic traffic. With a 10% conversion rate and an average customer lifetime value of £5,000, each lead is worth £500. This means organic traffic contributes £250,000 in potential revenue monthly.
Content marketing: Estimate revenue impact from blog traffic, downloadable resources, or newsletter subscriptions
Blog traffic: Track how blog visitors engage with your site. For example, if 5% of blog visitors convert into customers, you can estimate revenue based on their average spend.
Downloadable resources: Assign a value to leads generated from gated content like eBooks or whitepapers.
Newsletter subscriptions: Calculate the revenue impact of subscribers acquired through organic search by tracking their engagement and conversion rates.
Example: A financial services company’s blog attracts 10,000 monthly visitors from organic search. Of these, 500 (5%) book a consultation, and 100 (20% of those who spoke to a consultant) convert into paying customers with an average lifetime value of £2,000. This results in £200,000 in attributed revenue from blog traffic.
Attribution models: Capturing the full customer journey

While last-click attribution is simple, it often undervalues SEO’s role in the customer journey. Multi-touch attribution, on the other hand, considers the entire journey, giving credit to SEO for assisted conversions.
For example, a user might discover your brand through an organic search, engage with your social media, and finally convert via a paid ad. In this scenario, SEO played a critical role in driving awareness and consideration, even if it wasn’t the final touchpoint.
Understanding the difference between brand and non-brand organic traffic is also crucial. While brand traffic is valuable, non-brand traffic often represents new customers acquired through SEO efforts, making it a key indicator of growth.
Tools to measure SEO ROI
While tools like GA4 and Google Search Console are essential, advanced platforms can take your ROI measurement to the next level.
Ahrefs, SEMrush, or MOZ: Track keyword rankings, backlinks, and competitive insights.
Attribution and reporting: Consider dedicated attribution platforms for advanced modelling and cross-channel analysis.
CRM integration: Combine sales data with analytics for a holistic view of customer value.
These tools not only streamline tracking but also uncover hidden opportunities for optimisation.
Common challenges and how to overcome them
Measuring SEO ROI isn’t without its challenges. These are the most common ones.
Long-term impact vs. immediate results: SEO takes time, so set realistic expectations and focus on incremental progress.
Data discrepancies: Use consistent tracking methods and cross-reference data from multiple sources.
External factors: Algorithm updates, seasonality, or market changes can impact results. Stay agile and adapt your strategy as needed.
Reporting and communicating SEO ROI
Effective reporting is key to demonstrating SEO’s value. Tailor your reports to your audience. Ask each team what their KPIs are and include SEO metrics that align with those. here are a few to help you get started.
Executives: Focus on revenue, conversions, and cost savings.
Marketing teams: Highlight traffic growth, keyword rankings, and CTR.
Engineering teams: Site speed improvements, errors resolved, bugs fixed, etc.
Brand teams: Market share, traffic growth
Use clear language, visualise data with charts and graphs, and provide regular updates to keep stakeholders informed.

Measuring SEO ROI is both an art and a science. It requires a deep understanding of your business goals, a commitment to accurate tracking, and the ability to communicate complex data in a compelling way.
By aligning SEO with business objectives, leveraging advanced tools, and adopting a long-term perspective, you can unlock the full potential of organic search. Remember, SEO isn’t just a cost, it’s an investment in your business’s future. Start measuring your ROI today, and take your strategy to new heights.